Frequently Asked Questions
Everything you need to know about shopping with Clutch Comics.
π¦ Shipping
How much does shipping cost?βΌ
Standard shipping is FREE on all orders over $25. Orders under $25 ship for a flat $3.99. Priority (2β3 days) is $6.99 and Express overnight is $14.99. All comics ship bagged and boarded.
How long does shipping take?βΌ
Standard shipping takes 5β7 business days. Priority is 2β3 days. Express is next business day. Orders are processed within 1 business day and you'll receive tracking by email once shipped.
Do you ship internationally?βΌ
Yes β we ship to Canada, UK, Australia, and most of Europe. International rates are calculated at checkout and typically take 7β14 business days. Customs fees may apply and are the buyer's responsibility.
How are comics packaged?βΌ
Every issue is individually bagged in a snug-fit polypropylene bag with an acid-free backing board. Books are packed in a rigid "Do Not Bend" mailer or double-walled box depending on order size.
My order arrived damaged β what do I do?βΌ
Take photos of the packaging and the damaged item(s) and email us at clutchcomics702@gmail.com within 7 days of delivery. We'll send a replacement or issue a full refund immediately.
π Orders & Returns
Can I cancel or change my order?βΌ
Orders can be modified or cancelled within 2 hours of placement. After that they may already be packed. Email us immediately at clutchcomics702@gmail.com and we'll do our best.
What is your return policy?βΌ
We accept returns on items in the same condition as received within 30 days, unread and still in the original bag and board. CGC graded books are final sale. Contact us to start a return.
I received the wrong item β what now?βΌ
Email us with your order number and a photo of what you received. We'll ship the correct item immediately at no charge, and you can keep the wrong one or return it.
π Condition & Grading
What condition are your comics in?βΌ
All new issues are sold in Near Mint (NM 9.4) or better condition unless otherwise noted. Back issues are individually graded using CGC criteria and the grade is listed on each product page.
What do NM, VF, FN mean?βΌ
NM/MT (9.8) β Near perfect. NM (9.4) β Nearly perfect with minor flaws. VF/NM (9.0) β Outstanding with slight spine stress. VF (8.0) β Excellent with minor wear. FN (6.0) β Fine with noticeable wear.
π³ Payment
What payment methods do you accept?βΌ
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and Afterpay. All transactions are encrypted with 256-bit SSL.
Do you offer Afterpay / buy now, pay later?βΌ
Yes β we partner with Afterpay to let you split purchases into 4 interest-free payments. Available on orders $35β$2,000. Select Afterpay at checkout.
π€ Account
Do I need an account to shop?βΌ
No β you can check out as a guest. Creating an account lets you track orders, save your wishlist, and access order history. It takes under 60 seconds and is free.
I forgot my password β how do I reset it?βΌ
Click "Forgot Password" on the login page and enter your email. You'll get a reset link within 2 minutes. Check your spam folder if it doesn't arrive.